Joy Prescott

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Joy Prescott

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Technical Writing Resume

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Proprietor, 2013 to present

 “Joy of Crafting” store on eBay selling crochet items, used women’s clothing, and craft supplies. Self-employed while raising while providing kinship care for two children.  

Freelance Crochet Pattern Designer, 1980 to present

Published over one hundred instructional articles (crochet patterns) in various nationally distributed crafts magazines, craft instructional books, web sites, and subscription clubs.

Freelance Technical Writer, Sept 2011 to June 2015

 Amazon, Real Networks, Planet Payment, and other Upwork Contracts . For example, wrote technical product descriptions for industrial and scientific products, such as refractometers, height gauges, digital balances, pH meters, and surface roughness testers. Successfully completed eight short-term contracts through Elance (now Upwork)

Writer and Photographer, Aug 2011 to Nov 2011

 Shakes Island Renovation Project, Wrangell, AK. Write press releases, newsletter articles, and blog entries. Photograph and videotape project activities and employees. Conduct interviews and write web site and flyer copy.

Senior Technical Writer, Feb 2005 to Aug 20

 GoAhead Software (now a division of Oracle), Bellevue, WA.  Solitary technical writer for a 2,000+ page software development kit consisting of single-source files. Created technical illustrations, documentation plans, and managed project-related tasks. 

Lead Technical Writer, Sept 2004 to Feb 2005

Vidiator Technology, Bellevue, WA. Primary writer for various aspects of user documentation, including installation, configuration and development guide. Designed templates, edited text, created documentation plans, and managed project-related tasks.

Technical Writer, Nov 2003 to Sept 2004

 Topia Ventures, Tacoma, WA . Wrote and edited various project documents, mostly for a project with the FAA, including presentations, plans, reports, minutes, and processes. Created and managed templates. Analyzed documentation needs and made recommendations on deliverables and production processes. 

Senior/Lead Technical Writer, Sept 1999 to July 2002

 GoAhead Software (now a division of Oracle), Bellevue, WA .   

Primary writer for significant content areas of a 1,000+ page software development kit consisting of single-source files. Created initial technical illustrations, managed project-related tasks for team, and edited writing by others.

Lead Technical Writer, June 1998 to Sept 1999

CARE Computer Systems, Bellevue, WA.  Updated both print and online documentation using established writing standards. Wrote and reviewed specifications and test plans. Edited and tested help system content.

Technical Writer, May 1997 to June 1998

 Loronix Information Systems, Durango, CO.   

Wrote user guides, system administrator guides, and specifications. Produced images, completed layout and indexing, revised 600-page software development kit documentation, and edited writing by others.

EDUCATION & TRAINING

  • University of Alaska, courses in English, Computer Science, Creative Writing
  • B.A. English, minor in Women’s Studies – Dec. 1996, summa cum laude, Fort Lewis College, Durango, CO 
  • Creating Process Documentation, Indexing, XML and Databases, and many other classes in the technical writer certification series, 1998 to 2007, Bellevue College

TECHNICAL SKILLS

  •  Proficient with various publishing and office suite software including Word, Excel, Acrobat, FrameMaker, and PageMaker 
  •  Proficient with photo editing software such as Paint Shop Pro 
  • Working knowledge of technical illustration software such as Visio
  • Working knowledge of web publishing technologies such as CSS, HTML, XML, RoboHELP, DreamWeaver, and WebWorks Publisher

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